Overview of Support Resources
While Skyway Builder CE is an indispensable tool for Spring development, we recognize that developer support is a critical component to success. In addition to providing high-quality tooling, Skyway Software is also committed to providing world-class support to developers. There are a variety of self-service resources available to new and experienced users of Skyway Builder CE, including documentation, recipes, sample projects, tutorials, videos, wiki and forums.  A place where Skyway users can find and help one another.  Issue tracking for Skyway products.  The Skyway Wiki contains articles produced by Skyway Software employees for the Skyway Community. Service Offerings for Skyway Builder CEWe provide a broad range of support services to help our community members, customers and partners who are using Skyway Builder CE.
For questions and international pricing, please contact us via email at sales@skywaysoftware.com or by phone at 813.288.9355 x115. No Developer Left BehindWhile the Skyway Forums is a place where developers can collaborate with each other on identifying solutions, we understand the importance of getting timely answers by experts. Too often on forums of open source projects, user questions are left unanswered or the answers are terse or incomplete. The “No Developer Left Behind” program is Skyway Software’s commitment to providing all community members, whether they are customers or not, timely answers to their questions on the forum. As part of “No Developer Left Behind”, we guarantee that any posts that are not answered by another community member will be addressed by a member of the Skyway Software team within 3 business days. Additional fee-based Forums support offerings are also available. To summarize our Skyway Forums SLAs:
Find out more about our CE Support Services here. |
Resources
